Get Help - Dial 2-1-1

Crisis never occurs at a convenient time. But help is only three digits away!

The 2-1-1 system connects people with services with an easy-to-remember three-digit phone number. When you connect with 2-1-1, trained specialists analyze what services are needed and provide the appropriate resource and related information. The call is free, and all information is kept confidential.

Calling 2-1-1 is easy, and a trained professional will help link you with the services you need. Whether you simply need someone to talk to or you need help of a particular kind, 2-1-1 can help. The system of services available – from housing assistance to substance abuse rehab – are kept up-to-date and may be accessed 24 hours a day.

2-1-1 can offer access to the following types of services:

  • Basic Human Needs Resource: food banks, clothing, shelters, rent assistance, utility assistance.
  • Physical and Mental Health Resources: medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention, rehabilitation, health insurance programs, Medicaid and Medicare, maternal health, children’s health insurance programs.
  • Support for Older Americans and Persons with Disabilities: home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, and homemaker services.
  • Support for Children, Youth and Families: Quality childcare, Success by 6, after school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services.

What is the Community Care Fund?

The best way to help our community is to direct your gift to the Community Impact Fund — United Way of Franklin County’s general fund. Why?

  • Money raised in Franklin County stays in Franklin County.
  • Outcomes are measured and programs are monitored for effectiveness.
  • Citizens who live and work in Franklin County form Citizens Review Teams. The teams are active every summer visiting agencies and reviewing their funding requests. Citizen reviewers are instrumental in the democratic process, and they provide funding recommendations to the board of directors as they deliberate how to allocate each year’s funding.
  • The network of health and human services is strengthened when United Way leads important community initiatives.
  • Funded programs support long-term, community wide priorities.
  • Yours dollars are distributed where most needed.
  • Donations are combined for greater effectiveness creating “collective impact.”

What Forms of payment do you accept?

  • UWFC accepts cash, checks, VISA and MasterCard, and PayPal donations.
  • One-time and reoccurring donation options are available.
  • All donations are tax deductible to the fullest extent allowed by law.

Who Receives Services from Your Donations?

Henry, an elderly man, became the victim of a predatory “friend” who took him in when the nursing home where he was living closed. She exploited him financially – using his social security check for her family and leaving him with little money for food or medical attention. Henry was found living out of his car, malnourished, confused and penniless. The Guardian Angel program literally saved Henry’s life by getting him to the hospital and later reuniting Henry with long-lost family. Despite losing a leg to diabetes, Henry lived another 15 years and passed away surrounded by his family and friends.

* * *

Betty works at a local manufacturing facility and has made an annual donation to United Way of Franklin County every year for 12 years. Last year her husband was badly injured on the job and unable to work. He was wheelchair bound and became depressed. He recently made an unsuccessful suicide attempt. Afraid that he would make another attempt, Betty used all of her leave from work staying home with him. The couple was already behind on bills when the extreme cold winter hit and their electric bills accumulated. Because they had always been reliable customers, the power company allowed them to miss several months’ payments, but then sent a termination of service notice with only a few days to spare. Two United Way agencies worked together to provide the emergency resources needed to prevent Betty and her husband from having to lose their electricity and work through the termination fees that would be required for service to resume.

* * *

Linda’s abusive husband had finally stepped over the line. With two small children, she fled the residence while her husband was at work finding assistance with the Family Resource Center. Staff there helped her obtain the necessary protective orders and provided support and transportation for her to meet family from out of town who took Linda and the children to a safe place to live away from the abuser.


Calendar of Events

February 23, 2017

Non-Profit Meeting (Grant training)

March 1, 2017

Program Search Begins

Last Thursday

Every Month

Non-Profit Meeting at

UW office